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Preferred term

DOED/VRD  

Definition

  • The Virtual Reference Desk (VRD) is a project dedicated to the advancement of digital reference and the successful creation and operation of human-mediated, Internet-based information services. VRD is sponsored by the United States Department of Education. Digital reference, or &AskA&, services are Internet-based question-and-answer services that connect users with experts and subject expertise. Digital reference services use the Internet to connect people with people who can answer questions and support the development of skills. Summary provided by http://www.bcr.org/referencerenaissance/ (en)

Broader concept

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https://gcmd.earthdata.nasa.gov/kms/concept/256c8ab5-c362-441a-9519-86712000ea2f

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